How does the Phone-in dictation system work?
The Phone-in dictation system is easy to work and learn. It works via any touch-tone phone including extensions and office phones. The best way to get familiar with our Phone-in Dictation System is to take advantage of the free trial offer that is available to new customers. After you submit sign-up form, you will receive a Nationwide Toll-Free Access Number along with your 6-digit PIN. Our Customer Support professional can get you started with step-by-step instructions. Call us at 1-866-510-1111 x 11 to get started.
Is this system difficult to learn?
Not at all. In fact working with this system is as simple as using a phone for checking your balance at a neighborhood bank. Today, most business users are quite familiar with phone-based prompt systems. E-Dictate's Phone-in dictation system is identical to such systems. It has easy prompts that guide you to make, stop or playback dictations.
Can I check the status of my dictation?
Yes you can. You will have access to all the dictations dictated on our server along with time stamps (CST) of Dictation and Report, length of dictation in minutes, Dictator Name, Patient Name, Report Type, Priority of Job, etc.
What about support in case I forget my ID?
Call us toll free at 1-866-510-1111 or send an email to support@edictate.com. We should be able to resolve the issue within 24 hours (one business day).
How do you get patient demographic information?
We can either get this information from ADT feed to your information system or you can fax us demographic information at 1-415-276-9349. If we do not receive demographic information, we will try our best to get the patient names and other relevant information from the dictation itself.
How do I sign up?
Please call us toll-free at 1-866-510-1111 or go to Free Sign up and we will get you started in 24 hours. |
